DIGITAL </ON DEMAND>
What your customers want.
Right now.
Giving you the tools needed to drive effective and holistic digital transformation.
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01
THNKDGTL

THINK DIGITAL ON DEMAND PLATFORM

Create Instant Gratification Through Digital Experiences.

ON DEMAND

An effective "Uber Style" on-demand engagement provides your customers with highly convenient real time experiences. Allowing them to get what they want immediately with minimal human interaction all through the comfort of their mobile device.

Select
Request
Track
02
GRATIFICA

SERVICES. ON-DEMAND

The Next Step in The Evolution of Customer Engagement.

"Uber style" service requests.

Customer can view which services are in location

Request at a click of a button

Immediate action.
Rate your service.
02
ENGAGEM

THINK DIGITAL SMARTER CITY SOLUTION

Smarter City. On-Demand Realise The Potential of Your Mixed Use Development.

Digitally transform the way residents live, work and play in their neighbourhood.
Enable highly connected ecosystems for residents, businesses & estate management teams.
Constant feedback to residents when logging issues.
Effectively manage maintenance teams in the field.
Own the key to digital and data assets.
02
SMART CI

Think digital On Demand Platform

The Building Blocks For Creating Any On Demand Solution.

Customer Experience
Perfect your customer's experience with highly engaging and convenient real time user experiences.
  • Allow your customers to view, vet and request any one of your teams in the field based on their location, cost, specialisations, ratings, availability.
  • Submit and monitor requests with real time feedback throughout the journey.
  • Maximum visibility of the progress of each request.
  • Managing the customer's expectations at all times
  • Customer ratings and sentiment tracking
Visibility
Reduce the need for human intervention when dealing with customer requests.
  • Automate customer service through our Platform, allowing for a quicker, more efficient service to the customer.
  • Reduce Call Centre volumes and costs, saving you and your customers time and money.
  • Put the customer in power by giving them control nd visibility of every step in their consumer journey.
Operations
Effectively mobilise and manage your teams in the field.
  • Track your team's location job status and progress.
  • See where your teams are at all times and be in control at all times
  • Optimise operating zones through location-based data entries using real-time statistics.
  • Track the performance of your teams using job statistics, location-basing and customer ratings.
  • Stay in touch at all times through Mission Control, an App built specifically for teams on the ground, designed to monitor issues, progress and rates.
Data
Data and analytics = insight to action.
  • Know what is being requested, when and where.
  • Know what work is being done and for what price.
  • Location of request versus the operating areas of your teams.
  • Customer satisfaction.
Revenue
Generate new revenue streams.
  • Increase your revenue stream through a fee earned on all jobs performed in your ecosysytem.
  • Help your 3rd party teams generate more work.
03

Contact Us

We'd Love To Hear From You!

Thank you for your message we will be sure to respond to you as soon as possible.
SSA, Building 4, Maxwell Office Park, Magwa Cres, Midrand, Johannesburg, Gauteng, South Africa. 2090.
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ThinkDigital (PTY) Ltd. © Copyright 2017. All Rights Reserved.
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Think Digital Privacy Policy

Last Updated: March 3, 2015

If you are using Think Digital Services and you reside in South Africa, you are contracting with Think Digital Proprietary Limited, hereinafter referred to as “Think Digital”, “we”, “us”, or “our”. Think Digital provides various Services, in the form of Professional Contracting Services, Maintenance Services, and Managed Services (collectively, the “Services”), which Services are more fully described at www.thinkdigital.co.za and any other websites through which Think Digital makes the Services available. By accepting a Think Digital quote or proposal for Services, or by engaging with Think Digital for Services delivery based on the quote or proposal (“Services Proposal”), you agree to comply with and be legally bound by the terms and conditions of these Services Terms & Conditions (“Terms”). These Terms govern your use of the Services and constitute a binding legal agreement between the Customer and Think Digital. If you do not agree to these Terms, you are not entitled to continue using such Services. Modification Think Digital reserves the right, at its sole discretion, to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on the Think Digital Website or provide you with notice of the modification. We will also update the “Last Updated Date” at the top of these Terms. By continuing to use the Services after we have posted a modification on the Think Digital Website or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.

Services Agreement

  1. In the performance of the Services, employees of each party may be exposed to confidential information and materials of the other party. Both parties agree for themselves and all of their employees (and sub-contractors, if applicable and on a reasonable basis) that such information shall be kept confidential and not disclosed to third parties. Items will not be considered to be Confidential Information if:
    1. already available to the public other than by a breach of this Agreement,
    2. rightfully received from a third party not in breach of any obligation of confidentiality,
    3. independently developed by personnel or agents of one party without access to the Confidential Information of the other,
    4. proven to be already know to the recipient at the time of disclosure, and/or
    5. produced in compliance with applicable law or order, and gives the disclosing party an opportunity to object to and/ or attempt to limit such production. Unless absolutely necessary, the Customer shall not disclose to Think Digital any personally identifiable information related to the Customers employees or clients (“Personal Information”). When the Customer is required to provide Personal Information to Think Digital, the Customer shall notify Think Digital and comply with all applicable laws and either
      1. convert the Personal information into fictitious test data, or
      2. encrypt the Personal Information and forward to Think Digital the appropriate de-encryption key/ technology.
  2. The Customer is prohibited, for the duration of this Agreement and for 12 (twelve) months afterwards from hiring Think Digital’s employees who were engaged with Services for the Customer.
  3. Think Digital warrants that it will take all reasonable steps to ensure that the Services delivered will be performed by qualified personnel in a professional manner conforming with the generally accepted industry standards and practices.
  4. Except as expressly set out in the Services Proposal, all warranties, conditions, representations and terms whether express or implied by statute, common law, custom, trade usage, or otherwise, including without limitation any implied terms, conditions or warranties of satisfaction quality, fitness for a particular purpose or non-infringement are hereby excluded to the fullest extent permitted by law
  5. Think Digital does not warrant the results of any Services.
  6. Notwithstanding the basis on which any legal action may be brought (whether under statute, contract, indemnity, delicit or otherwise), under no circumstances shall Think Digital be liable to the Customer for any of the following types of loss or damage arising under or in relation to the Servicers Proposal or these Terms:
    1. any loss or inaccuracy of data,
    2. loss of profits,
    3. loss of business,
    4. loss resulting from business disruption,
    5. loss of contracts,
    6. loss of revenue,
    7. loss of anticipated savings,
    8. loss of goodwill,
    9. loss of reputation,
    10. payments made to third parties,
    11. lost or wasted management time or of other employees or contractors,
    12. charges levied by any third parties,
    13. any additional bank borrowings or charges relating to bank borrowings,
    14. costs of recovering debt (regardless of whether due), or
    15. any administrative costs (regardless of whether these types of loss or damage listed in this sub paragraph
  7. are a direct, indirect, special or consequential), or
  8. any indirect, special, incidental or consequential losses or damages whatsoever, even if such party has been advised of the possibility of such losses or damages.
  9. To the extent that the Customer suffers any direct loss under or in connection with the Services Proposal or these Terms (whether under statute, contract, indemnity, delicit or (otherwise) which is not excluded above this paragraph and for which Think Digital is liable in law, the total aggregate liability (direct loss only) of Think Digital to the Customer shall not exceed the fees paid by the Customer under a Services Proposal.
  10. Notwithstanding any other clause in these Terms or the Services Proposal, Think Digital shall not be liable for any death or personal injury caused by its negligence or for any liability which cannot be excluded by law. This section shall survive the termination of these Terms or the Services Proposal.
  11. Think Digital may use certain Think Digital proprietary software and documentation (“Think Digital Toolkit”) in performing the Services. The Think Digital Toolkit is owned by Think Digital or its suppliers who shall at all times retain all rights, title and interest therein. The Customer agrees not to use it for any purpose, relicense, copy in whole or in part, (except for an archival copy or copies made in the course of automatic backups), modify, reverse engineer, decompile or disassemble the Think Digital Toolkit.
  12. Access shall be restricted to those expressly authorized by Think Digital in writing. Any information gained by such use shall be treated as Confidential Information. Upon termination of the Services, Think Digital will remove the Think Digital Toolkit from the system including archival or automatic backup copies. The Customer agrees to certify in writing to Think Digital that no other copies of the Think Digital Toolkit remain in their possession.
  13. These Terms will be subject to the laws of South Africa and both parties irrevocably submit to the exclusive jurisdiction of the courts of South Africa.
  14. This agreement may not be assigned by the Customer without the prior written consent of Think Digital. Think Digital may assign all or any of its rights and obligations under the Services Proposal upon providing written notice to the Customer.
  15. No variation of these Terms or of the Services Proposal will be enforced against either party unless such party gives its express consent in writing by an officer of such party.

Think Digital Terms and Conditions

Last Updated: March 3, 2015

If you are using Think Digital Services and you reside in South Africa, you are contracting with Think Digital Proprietary Limited, hereinafter referred to as “Think Digital”, “we”, “us”, or “our”. Think Digital provides various Services, in the form of Professional Contracting Services, Maintenance Services, and Managed Services (collectively, the “Services”), which Services are more fully described at www.thinkdigital.co.za and any other websites through which Think Digital makes the Services available. By accepting a Think Digital quote or proposal for Services, or by engaging with Think Digital for Services delivery based on the quote or proposal (“Services Proposal”), you agree to comply with and be legally bound by the terms and conditions of these Services Terms & Conditions (“Terms”). These Terms govern your use of the Services and constitute a binding legal agreement between the Customer and Think Digital. If you do not agree to these Terms, you are not entitled to continue using such Services. Modification Think Digital reserves the right, at its sole discretion, to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on the Think Digital Website or provide you with notice of the modification. We will also update the “Last Updated Date” at the top of these Terms. By continuing to use the Services after we have posted a modification on the Think Digital Website or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.

Services Agreement

  1. In the performance of the Services, employees of each party may be exposed to confidential information and materials of the other party. Both parties agree for themselves and all of their employees (and sub-contractors, if applicable and on a reasonable basis) that such information shall be kept confidential and not disclosed to third parties. Items will not be considered to be Confidential Information if:
    1. already available to the public other than by a breach of this Agreement,
    2. rightfully received from a third party not in breach of any obligation of confidentiality,
    3. independently developed by personnel or agents of one party without access to the Confidential Information of the other,
    4. proven to be already know to the recipient at the time of disclosure, and/or
    5. produced in compliance with applicable law or order, and gives the disclosing party an opportunity to object to and/ or attempt to limit such production. Unless absolutely necessary, the Customer shall not disclose to Think Digital any personally identifiable information related to the Customers employees or clients (“Personal Information”). When the Customer is required to provide Personal Information to Think Digital, the Customer shall notify Think Digital and comply with all applicable laws and either
      1. convert the Personal information into fictitious test data, or
      2. encrypt the Personal Information and forward to Think Digital the appropriate de-encryption key/ technology.
  2. The Customer is prohibited, for the duration of this Agreement and for 12 (twelve) months afterwards from hiring Think Digital’s employees who were engaged with Services for the Customer.
  3. Think Digital warrants that it will take all reasonable steps to ensure that the Services delivered will be performed by qualified personnel in a professional manner conforming with the generally accepted industry standards and practices.
  4. Except as expressly set out in the Services Proposal, all warranties, conditions, representations and terms whether express or implied by statute, common law, custom, trade usage, or otherwise, including without limitation any implied terms, conditions or warranties of satisfaction quality, fitness for a particular purpose or non-infringement are hereby excluded to the fullest extent permitted by law
  5. Think Digital does not warrant the results of any Services.
  6. Notwithstanding the basis on which any legal action may be brought (whether under statute, contract, indemnity, delicit or otherwise), under no circumstances shall Think Digital be liable to the Customer for any of the following types of loss or damage arising under or in relation to the Servicers Proposal or these Terms:
    1. any loss or inaccuracy of data,
    2. loss of profits,
    3. loss of business,
    4. loss resulting from business disruption,
    5. loss of contracts,
    6. loss of revenue,
    7. loss of anticipated savings,
    8. loss of goodwill,
    9. loss of reputation,
    10. payments made to third parties,
    11. lost or wasted management time or of other employees or contractors,
    12. charges levied by any third parties,
    13. any additional bank borrowings or charges relating to bank borrowings,
    14. costs of recovering debt (regardless of whether due), or
    15. any administrative costs (regardless of whether these types of loss or damage listed in this sub paragraph
  7. are a direct, indirect, special or consequential), or
  8. any indirect, special, incidental or consequential losses or damages whatsoever, even if such party has been advised of the possibility of such losses or damages.
  9. To the extent that the Customer suffers any direct loss under or in connection with the Services Proposal or these Terms (whether under statute, contract, indemnity, delicit or (otherwise) which is not excluded above this paragraph and for which Think Digital is liable in law, the total aggregate liability (direct loss only) of Think Digital to the Customer shall not exceed the fees paid by the Customer under a Services Proposal.
  10. Notwithstanding any other clause in these Terms or the Services Proposal, Think Digital shall not be liable for any death or personal injury caused by its negligence or for any liability which cannot be excluded by law. This section shall survive the termination of these Terms or the Services Proposal.
  11. Think Digital may use certain Think Digital proprietary software and documentation (“Think Digital Toolkit”) in performing the Services. The Think Digital Toolkit is owned by Think Digital or its suppliers who shall at all times retain all rights, title and interest therein. The Customer agrees not to use it for any purpose, relicense, copy in whole or in part, (except for an archival copy or copies made in the course of automatic backups), modify, reverse engineer, decompile or disassemble the Think Digital Toolkit.
  12. Access shall be restricted to those expressly authorized by Think Digital in writing. Any information gained by such use shall be treated as Confidential Information. Upon termination of the Services, Think Digital will remove the Think Digital Toolkit from the system including archival or automatic backup copies. The Customer agrees to certify in writing to Think Digital that no other copies of the Think Digital Toolkit remain in their possession.
  13. These Terms will be subject to the laws of South Africa and both parties irrevocably submit to the exclusive jurisdiction of the courts of South Africa.
  14. This agreement may not be assigned by the Customer without the prior written consent of Think Digital. Think Digital may assign all or any of its rights and obligations under the Services Proposal upon providing written notice to the Customer.
  15. No variation of these Terms or of the Services Proposal will be enforced against either party unless such party gives its express consent in writing by an officer of such party.